Technical Support Specialist

Air Products and Chemicals Inc

Hybrid
Confident and empathetic communicator
Excellent listening skills
Warm professional telephone manner
Air Products and Chemicals Inc is seeking a Technical Support Specialist to provide expert troubleshooting and support for customer technical issues in a hybrid work environment. The role emphasizes strong communication skills, problem-solving abilities, and a commitment to customer satisfaction within a collaborative team setting

Job Summary

  • The role involves being the go-to expert for resolving technical issues across the entire customer base before, during, and after delivery.
  • Candidates must demonstrate a warm, professional telephone manner with excellent listening skills to ensure customer satisfaction.
  • The position offers a hybrid work model following comprehensive training, featuring various shift patterns including late and early shifts.

Matching Summary

Match Score: 85

Air Products and Chemicals Inc is seeking a Technical Support Specialist to provide expert troubleshooting and support for customer technical issues in a hybrid work environment. The role emphasizes strong communication skills, problem-solving abilities, and a commitment to customer satisfaction within a collaborative team setting.

Skills & Requirements

Must-have

  • Confident and empathetic communicator
  • Excellent listening skills
  • Warm professional telephone manner
  • Solution-focused problem solver
  • Organized and detail-oriented

Nice-to-have

  • Can-do attitude
  • Collaborative team player
  • Pride in delivering positive experience

Key Requirements

  • Hybrid work availability
  • Shift pattern flexibility (late/early)
  • Weekend shift rotation capability

Work Rights

Not specified

Tailored Resume

Cover Letter