Customer Service Representative

AmeriVet

Gainesville, GA, United States
Competitive pyy; performance bonuses available; be...
**
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
** AmeriVet is seeking a Customer Service Representative in Gainesville, GA, who will play a crucial role in providing exceptional service to clients and their pets. The ideal candidate should possess strong communication and organizational skills, with a background in customer service, preferably in a veterinary or healthcare setting. **

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Responsibilities include managing appointments, triaging inquiries, updating patient records, and processing billing transactions efficiently.
  • AmeriVet offers competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits.

Matching Summary

Match Score: 75

** AmeriVet is seeking a Customer Service Representative in Gainesville, GA, who will play a crucial role in providing exceptional service to clients and their pets. The ideal candidate should possess strong communication and organizational skills, with a background in customer service, preferably in a veterinary or healthcare setting. **

Salary

Competitive pay; Performance bonuses available; Benefits include 401(k) matching and paid time off

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong organizational skills for busy periods
  • Ability to work evening and weekend hours
  • Proficiency with practice management software

Key Requirements

  • High school diploma or equivalent work experience
  • Excellent communication skills required
  • Basic proficiency with technology and scheduling software

Work Rights

Not specified

Tailored Resume

Cover Letter