The role focuses on maintaining the reliability and performance of core infrastructure and networks that power Mastercard's critical payment applications
Job Summary
The role focuses on maintaining the reliability and performance of core infrastructure and networks that power Mastercard's critical payment applications.
Candidates will leverage data to drive root cause analysis and deliver strategic insights on resource utilization, capacity forecasting, and performance trends.
The team is responsible for ensuring the availability, scalability, and resilience of the Payments Network with periodic on-call responsibilities.
Matching Summary
The role focuses on maintaining the reliability and performance of core infrastructure and networks that power Mastercard's critical payment applications.
Skills & Requirements
Must-have
5-10 years SRE experience
Payment platform infrastructure support
Splunk Dynatrace monitoring tools
Packet level debugging tcpdump Wireshark
Infrastructure as Code Chef Ansible Terraform
Root cause analysis and incident reviews
Network telemetry SolarWinds NetScout
Nice-to-have
AI technologies for proactive detection
Self-healing capabilities implementation
Cross-functional collaboration skills
Continuous learning culture champion
Vendor hardware roadmap evaluation
Key Requirements
5-10 years SRE or operations experience
3+ years supporting e-commerce or financial services
Strong troubleshooting and analytical problem solving skills
Experience with Prometheus Grafana ELK OpenTelemetry
Ability to define SLIs/SLOs with development teams