Patient Scheduler 2 (f/t) - Bascom Palmer Eye Institute - Miami

University of Miami

Miami, FL, United States
Exceptional customer service
High call volume management
Complex exam scheduling
The Patient Scheduler 2 delivers exceptional customer service by communicating with patients over the phone to provide necessary information and is responsible for requesting information related to coordination and scheduling of diagnostic therapy and other procedures/treatments for UHealth

Job Summary

  • The Patient Scheduler 2 delivers exceptional customer service by communicating with patients over the phone to provide necessary information and is responsible for requesting information related to coordination and scheduling of diagnostic therapy and other procedures/treatments for UHealth.
  • Utilizes multiple computer applications, scheduling software, network drives to schedule multiple exams within multiple modalities and entities across the UHealth system.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Matching Summary

The Patient Scheduler 2 delivers exceptional customer service by communicating with patients over the phone to provide necessary information and is responsible for requesting information related to coordination and scheduling of diagnostic therapy and other procedures/treatments for UHealth.

Skills & Requirements

Must-have

  • Exceptional customer service
  • High call volume management
  • Complex exam scheduling
  • Medical terminology proficiency
  • Utilize multiple computer applications

Nice-to-have

  • Collaborative environment
  • Handle confidential information
  • Effective communication skills

Key Requirements

  • High School diploma or equivalent
  • Minimum 2 years of relevant experience
  • Work authorization for the United States

Work Rights

Not specified

Tailored Resume

Cover Letter