Base: $17.71 - $25.28phly; bonus/equity: not speci...
Hybrid
2-3 years administrative or secretarial experience
High school diploma or equivalent required
Hybrid work availability (onsite and remote)
Mass General Brigham is seeking a full-time Patient Experience Navigator for their Internal Medicine practice in Watertown, MA. This hybrid role involves administrative support, patient interaction, and coordination duties, requiring strong customer service skills and 2-3 years of relevant experience
Job Summary
The role supports the Mass General Brigham Medical Group's mission to deliver high-quality, low-cost community-based ambulatory care.
Responsibilities include check-in/check-out procedures, outbound phone calls, scheduling, and back-office administrative operations across multiple sites.
The position offers a hybrid work model with competitive hourly pay ranging from $17.71 to $25.28 and comprehensive benefits.
Matching Summary
Match Score: 85
Mass General Brigham is seeking a full-time Patient Experience Navigator for their Internal Medicine practice in Watertown, MA. This hybrid role involves administrative support, patient interaction, and coordination duties, requiring strong customer service skills and 2-3 years of relevant experience.
Salary
Base: $17.71 - $25.28/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses
Skills & Requirements
Must-have
2-3 years administrative or secretarial experience
High School Diploma or equivalent required
Hybrid work availability (onsite and remote)
Nice-to-have
Strong customer service skills
Genuine passion for patient care
Ability to handle sensitive confidential information
Key Requirements
High School Diploma or Equivalent
2-3 years of administrative assistant or secretarial experience