The Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style and supports the store team to deliver an inspiring customer experience
Job Summary
The Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style and supports the store team to deliver an inspiring customer experience.
This role involves setting garment presentation according to the Commercial Handbook, identifying commercial opportunities, and executing floor moves based on joint discussions with the Department Manager.
Employees receive a staff discount card, participate in the H&M Incentive Program, and have access to competitive local perks and benefits including medical, dental, vision, and 401K.
Matching Summary
The Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style and supports the store team to deliver an inspiring customer experience.
Salary
Hiring Range: $17.90 - $21.12 Hourly; Bonus/Equity: Not specified; Benefits: Medical, Pharmacy Vision and Dental Coverage, Employee Assistance Program, Vacation, Wellness, Holiday and Parental Pay, 401K, Commuter Benefits, Health and Dependent Care FSA, Staff Discount
Skills & Requirements
Must-have
Implement Visual Identity
Garment presentation on Sales Floor
Customer Service Standards
Sales campaign execution
Visual Store Operational Routines
Maintain garment presentation
Visual props and marketing material
Nice-to-have
Inspire customers personal style
Positive and inclusive team environment
Passion for customer service
Willing to learn on the job
Adaptable to fast-paced environment
Key Requirements
1-2+ years of transferrable experience
Previous keyholder responsibilities preferred
Ability to lift in excess of 20 pounds
Ability to stand for long periods
Ability to climb a ladder
Work with hand and power operated tools
Flexible work schedule including nights and weekends