The Enterprise Operations Team provides first contact customer service for system critical operations, monitoring a full range of console and peripheral computer operations
Job Summary
The Enterprise Operations Team provides first contact customer service for system critical operations, monitoring a full range of console and peripheral computer operations.
This position is responsible for supporting business planning, tactical execution, and business integration in assigned technology area, ensuring customer satisfaction for all IT activities and support services.
Banner Health offers a variety of benefit plans to help you and your family, providing health and financial security options.
Matching Summary
The Enterprise Operations Team provides first contact customer service for system critical operations, monitoring a full range of console and peripheral computer operations.
Skills & Requirements
Must-have
IT infrastructure knowledge
communication processes support
hardware maintenance and repair
troubleshoot information technology issues
Microsoft Office O365 applications
Nice-to-have
promote teamwork and delegation
customer satisfaction focus
healthcare industry knowledge
fast-paced multi-tasked environment
Key Requirements
High school diploma/GED or equivalent
Desktop, mobile devices, network connectivity knowledge
Troubleshoot complex issues
Communicate with technical and non-technical audiences