Associate Technical Service Manager

Sony Interactive Entertainment

Liverpool, United Kingdom
On-site
Staff leadership in managerial role
Software development lifecycle understanding
Budget and resource planning skills
Sony Interactive Entertainment is seeking an Associate Technical Service Manager to lead their global ALM Support team, focusing on optimizing the technical configuration and health of systems like Jira and TestRail. The role emphasizes leadership, staff development, and collaboration within a diverse and inclusive environment

Job Summary

  • This role involves leading a multi-cultural ALM Support team that acts as the backbone of PlayStation's development infrastructure.
  • The successful candidate will oversee technical configuration of global Jira and TestRail instances to optimize studio workflows.
  • PlayStation fosters an inclusive environment that empowers employees and embraces diversity across its global team.

Matching Summary

Match Score: 85

Sony Interactive Entertainment is seeking an Associate Technical Service Manager to lead their global ALM Support team, focusing on optimizing the technical configuration and health of systems like Jira and TestRail. The role emphasizes leadership, staff development, and collaboration within a diverse and inclusive environment.

Skills & Requirements

Must-have

  • Staff leadership in managerial role
  • Software Development Lifecycle understanding
  • Budget and resource planning skills
  • Strong business communication skills

Nice-to-have

  • Management or project management qualifications
  • ITIL Service Management certification
  • Gaming industry appreciation
  • Cross-cultural global working experience
  • Technical administrative experience with ALM tools

Key Requirements

  • Experience in staff development and leadership
  • Formal management qualifications (beneficial)
  • ITIL Service Management (desirable)

Work Rights

Not specified

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