Customer Service Specialistfulltimeamsterdam

IBOOD Com B V

Amsterdam, Netherlands
Market conform salary; pension scheme included; fr...
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Fluent dutch and english communication
1+ year customer service experience
Inbound phone and email handling
** IBOOD Com B V is seeking a Customer Service Specialist to enhance their team in Amsterdam. The ideal candidate should have a passion for customer interaction, experience in customer service, and strong communication skills in both Dutch and English. **

Job Summary

  • The role involves managing customer contacts via email, phone, and chat to resolve cases and ensure top-tier experiences.
  • Candidates must possess fluency in both Dutch and English along with at least one year of inbound customer service experience.
  • The company offers a comprehensive benefits package including market-conform salary, pension, free lunches, and team events.

Matching Summary

Match Score: 75

** IBOOD Com B V is seeking a Customer Service Specialist to enhance their team in Amsterdam. The ideal candidate should have a passion for customer interaction, experience in customer service, and strong communication skills in both Dutch and English. **

Salary

Market conform salary; Pension scheme included; Free lunches and employee discounts

Skills & Requirements

Must-have

  • Fluent Dutch and English communication
  • 1+ year Customer Service experience
  • Inbound phone and email handling
  • Analytical problem-solving skills
  • Flexible availability for shifts

Nice-to-have

  • Passion for online shopping trends
  • Assertive and proactive attitude
  • Experience with process improvement
  • Stress-resistant personality
  • Creative idea generation

Key Requirements

  • MBO or HBO degree completion
  • Minimum 1 year CS/Callcenter experience
  • Fluency in Dutch and English languages

Work Rights

Not specified

Tailored Resume

Cover Letter