Customer Journey Expert - Working Capital Solutions

Ingalcivil Com Au

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Customer journey expert
End-to-end responsibility for solutions
Agile way of working
** Ingalcivil Com Au is seeking a Customer Journey Expert for their Working Capital Solutions team. The role involves managing end-to-end delivery of financial products using Agile methodologies, with a focus on collaboration, compliance, and product development. **

Job Summary

  • As a Customer Journey Expert you will be part of the cross-functional team working on the Working Capital Solutions (WCS) transformation, building the next generation WCS platform.
  • You translate and refine business requirements for product development, bridge IT and business through understanding of client needs, and ensure delivery of the right quality by defining and executing user acceptance tests.
  • We hire smart people like you for your potential; our biggest expectation is that you’ll stay curious, keep learning, and take on responsibility.

Matching Summary

Match Score: 75

** Ingalcivil Com Au is seeking a Customer Journey Expert for their Working Capital Solutions team. The role involves managing end-to-end delivery of financial products using Agile methodologies, with a focus on collaboration, compliance, and product development. **

Skills & Requirements

Must-have

  • Customer Journey Expert
  • end-to-end responsibility for solutions
  • Agile Way of Working
  • technical product development and delivery
  • Product Owner role
  • Working Capital Solutions transformation
  • define and execute user acceptance tests

Nice-to-have

  • entrepreneurial mindset
  • simplify complexity and drive operational excellence
  • analytical skills and data-driven decisions
  • resilience and navigate ambiguity
  • pro-active, creative, out-of-the-box thinker
  • open and transparent communicator
  • energetic and motivating team player

Key Requirements

  • Master's or bachelor's degree
  • 8 years of working experience
  • Experience with Trade products (Supply Chain Finance, Receivables Finance, Factoring)
  • Experience with Trade Finance, Lending or Payments
  • Experience delivering results with IT engineers
  • Experience implementing new target architecture/operating model
  • Experience with ING Agile Way of Working

Work Rights

Not specified

Tailored Resume

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