Clinical Customer Success Manager

GE HealthCare UK

01, OH, United States
Fully remote
Customer success management
Clinical workflow optimization
Radiation oncology software
Manage and develop customer accounts both remotely and on-site to foster a cohesive customer experience

Job Summary

  • Manage and develop customer accounts both remotely and on-site to foster a cohesive customer experience.
  • Build strong, strategic customer relationships, proactively identifying workflow changes, adoption barriers and opportunities to deepen utilization of MIM products.
  • Collaborate cross functionally with various internal departments to communicate customer needs, resolve issues, and ensure timely follow up.

Matching Summary

Manage and develop customer accounts both remotely and on-site to foster a cohesive customer experience.

Skills & Requirements

Must-have

  • Customer Success Management
  • Clinical Workflow Optimization
  • Radiation Oncology Software
  • Strategic Account Relationships
  • IT Systems in Healthcare

Nice-to-have

  • Patient-centric approach
  • Cross-functional collaboration
  • Global teamwork
  • Adaptable to time zones

Key Requirements

  • 5+ years in Customer Success, Clinical Applications, Radiation Oncology, Medical Imaging, Medical Physics, Dosimetry, or related healthcare experience
  • Bachelor's degree preferred
  • High competency in IT systems (CRM, PACS, DICOM)
  • Legal authorization to work in the US

Work Rights

Not specified

Tailored Resume

Cover Letter