Senior Technical Success Manager

Zscaler

Poland
Not specified; not specified; comprehensive benefi...
Remote
5+ years customer-facing experience
Cloud services architectures knowledge
Web-based security or networking background
Zscaler is seeking a Senior Technical Success Manager to enhance customer engagement and success within their Zero Trust security solutions. The role emphasizes building relationships, providing technical guidance, and driving solution adoption, particularly within the public sector

Job Summary

  • This role serves as the central post-sales point of contact guiding public sector partners through their Zero Trust journey to secure digital transformation objectives.
  • The position requires a high-trust collaborator who acts like an owner, leveraging dynamic range to navigate between high-level strategy and hands-on execution.
  • Zscaler offers comprehensive benefits including various health plans, time off, parental leave, retirement options, and education reimbursement.

Matching Summary

Match Score: 85

Zscaler is seeking a Senior Technical Success Manager to enhance customer engagement and success within their Zero Trust security solutions. The role emphasizes building relationships, providing technical guidance, and driving solution adoption, particularly within the public sector.

Salary

Not specified; Not specified; Comprehensive benefits including health plans, time off, and education reimbursement

Skills & Requirements

Must-have

  • 5+ years customer-facing experience
  • Cloud Services Architectures knowledge
  • Web-based Security or Networking background
  • Strong communication and presentation skills
  • Technical acumen for business alignment

Nice-to-have

  • Deep background in Cloud and Networking Security
  • Understanding of industry-specific workflows
  • Relevant industry certifications like CISSP or CCNP
  • Experience with SD-WAN, MPLS, SWG, DLP, VPNs, CASB
  • Ability to thrive in ambiguity and dynamic environments

Key Requirements

  • 5+ years in Solutions Delivery or Customer Success Management
  • 5+ years in Cloud Services Architectures or Infrastructure Solutions
  • Proven ability to analyze customer data for adoption strategies

Work Rights

Not specified

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