Customer Service Representative - Footscray

CBA New Digital Businesses Pty Ltd

Footscray, VIC, Australia
Exceptional customer service delivery
Financial services retail hospitality experience
Articulate financial terms clearly
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Footscray Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
  • We’re keen to support you with the next step in your career.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • exceptional customer service delivery
  • financial services retail hospitality experience
  • articulate financial terms clearly
  • ask questions find solutions
  • champion processes procedures
  • work in busy commercially driven environment

Nice-to-have

  • place customer at centre
  • genuine interest building career
  • act with integrity

Key Requirements

  • Experience in financial services
  • Excellent communication skills
  • Ability to ask questions find solutions
  • Ability to work in retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter