Director, Post Purchase

Henry Schein

Multiple Locations
Base: $138,976-173,720; bonus/equity: not specifie...
Customer satisfaction strategies
Cross-functional team collaboration
Data analysis for customer feedback
This position is responsible for spearheading strategies that ensure customers feel valued after their purchase

Job Summary

  • This position is responsible for spearheading strategies that ensure customers feel valued after their purchase.
  • The role will partner with cross-functional teams to identify pain points and create scalable solutions.
  • This position offers a comprehensive benefits package including medical, dental, and educational benefits.

Matching Summary

This position is responsible for spearheading strategies that ensure customers feel valued after their purchase.

Salary

Base: $138,976-173,720; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO

Skills & Requirements

Must-have

  • Customer satisfaction strategies
  • Cross-functional team collaboration
  • Data analysis for customer feedback

Nice-to-have

  • Passion for customer success
  • Experience with product management tools
  • Knowledge of AI and emerging tech trends

Key Requirements

  • Bachelor's degree in business or related field
  • 12 or more years of professional experience
  • Proven experience in product management or customer experience roles

Work Rights

Not specified

Tailored Resume

Cover Letter