Field Service Engineer

Aristocrat Gaming

Graz, Austria
Fully remote
Customer satisfaction
Technical service in the field
Gaming machines installation
This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products

Job Summary

  • This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products.
  • Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games.
  • We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential.

Matching Summary

This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products.

Skills & Requirements

Must-have

  • Customer satisfaction
  • Technical service in the field
  • Gaming Machines installation
  • Digital Electronics understanding
  • Networking technologies familiarity
  • Problem resolution skills

Nice-to-have

  • Collaborate and connect with management
  • Build customer advocacy
  • Self-motivated and self-disciplined
  • Maintain confidentiality

Key Requirements

  • Electronics qualifications preferred
  • Industry related experience preferred
  • Professional training or industry certification
  • Microsoft Office Suite proficiency
  • Gaming licenses required
  • Valid passport and driver’s license

Work Rights

Authorized to work in Austria

Tailored Resume

Cover Letter