Deal Support Quality & Strategy Manager

Samsara

Remote, Canada
Base: $96,475 - $124,850 cad; bonus/equity: perfor...
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3-5 years quality assurance experience
Designing and using qa rubrics
Root cause analysis and error trends
** Samsara is seeking a Deal Support Quality & Strategy Manager to enhance operational excellence within their remote team in Canada. The ideal candidate should have a strong background in quality assurance, data analysis, and process improvement, along with a collaborative mindset to support continuous improvement initiatives. **

Job Summary

  • The role involves partnering with leadership to build a quality program ensuring accuracy and efficiency across the deal lifecycle.
  • Candidates will utilize best practices and standardized rubrics to audit interactions and provide structured coaching to teams.
  • Samsara offers above-market total compensation including base salary, performance-based bonus, equity, and a flexible remote working model.

Matching Summary

Match Score: 75

** Samsara is seeking a Deal Support Quality & Strategy Manager to enhance operational excellence within their remote team in Canada. The ideal candidate should have a strong background in quality assurance, data analysis, and process improvement, along with a collaborative mindset to support continuous improvement initiatives. **

Salary

Base: $96,475 - $124,850 CAD; Bonus/Equity: Performance-based bonus and equity for eligible roles; Benefits: Flexible remote model, professional development stipend, health plans

Skills & Requirements

Must-have

  • 3-5 years quality assurance experience
  • Designing and using QA rubrics
  • Root cause analysis and error trends
  • Proficiency in Excel and Google Sheets
  • Experience leveraging AI tools

Nice-to-have

  • COPC, Six Sigma, or ASQ certifications
  • Salesforce software experience
  • Facilitating calibration sessions
  • Incorporating stakeholder feedback like CSAT
  • Familiarity with sales deal lifecycle

Key Requirements

  • 3-5 years experience in QA or operations
  • 2 years directly focused on executing quality programs
  • Strong analytical skills for root cause analysis
  • Excellent written and verbal communication skills
  • Meticulous attention to detail

Work Rights

Must reside in Canada

Tailored Resume

Cover Letter