Senior Production Support Engineer - Frontline Tools

CIBC Capital Markets

Chicago, IL, United States
Base: $120,000.00 - $132,000.00; bonus/equity: inc...
Hybrid
Production support of banking applications
Technical expertise in integration
Lead production support activities
You’ll join CIBC’s U.S. Commercial Banking Technology team, supporting and enhancing critical applications in the commercial lending ecosystem

Job Summary

  • You’ll join CIBC’s U.S. Commercial Banking Technology team, supporting and enhancing critical applications in the commercial lending ecosystem.
  • You’ll lead production support activities, including triage and resolution of technical issues and system/website outages, coordinating across internal technology teams and external vendors.
  • CIBC offers a competitive total rewards package including a salary range of $120,000.00 - $132,000.00, incentive pay, and a full range of benefits.

Matching Summary

You’ll join CIBC’s U.S. Commercial Banking Technology team, supporting and enhancing critical applications in the commercial lending ecosystem.

Salary

Base: $120,000.00 - $132,000.00; Bonus/Equity: Incentive compensation plan, discretionary bonus component; Benefits: Medical, Dental, Vision, HSA, Life Insurance, Disability, Paid Time Off, Holidays, 401(k)

Skills & Requirements

Must-have

  • Production support of banking applications
  • Technical expertise in integration
  • Lead production support activities
  • Root-cause analysis and preventative improvements
  • Investigate and resolve production issues
  • Monitor system health and address alerts

Nice-to-have

  • Relationship-oriented banking
  • Embrace strengths and ambitions
  • Digitally savvy and adaptable
  • Client-first approach
  • Values-driven work environment

Key Requirements

  • Technical support of banking applications
  • Working knowledge of banking products/services
  • Development/Coding experience
  • Integration experience
  • Python, C#, SQL, .NET framework experience preferred
  • Legally eligible to work in the United States

Work Rights

Legally eligible to work

Tailored Resume

Cover Letter