Officer, Complaint Management Intermediate Analyst

Citi

Hong Kong
Hybrid
2-5 years of experience
Investigation and complaint handling
Analytical thinking skills
Citi connects millions of people across the globe every day

Job Summary

  • Citi connects millions of people across the globe every day.
  • The role involves supporting investigations and handling complaints from start to finish.
  • Citi offers extensive resources for employee well-being and career development.

Matching Summary

Citi connects millions of people across the globe every day.

Skills & Requirements

Must-have

  • 2-5 years of experience
  • investigation and complaint handling
  • analytical thinking skills

Nice-to-have

  • customer service experience
  • ability to work in a hybrid environment
  • team collaboration skills

Key Requirements

  • Bachelor's degree or equivalent experience
  • experience in operations or customer service

Work Rights

Not specified

Tailored Resume

Cover Letter