Client Services Account Manager

ALS

Eastern Canada
Client communication and inquiry resolution
Analytical methods and qc information
Client quotations and data access
This position is responsible for assisting clients with a broad range of issues, ensuring efficient and accurate service while maintaining a professional standard

Job Summary

  • This position is responsible for assisting clients with a broad range of issues, ensuring efficient and accurate service while maintaining a professional standard.
  • Deliver exceptional client service by providing accurate information on analytical methods, quality control processes, and turnaround times.
  • At ALS, you’ll be supported to develop new skills and reach your full potential, with programs and opportunities that help you build a diverse career.

Matching Summary

This position is responsible for assisting clients with a broad range of issues, ensuring efficient and accurate service while maintaining a professional standard.

Skills & Requirements

Must-have

  • Client communication and inquiry resolution
  • Analytical methods and QC information
  • Client quotations and data access
  • Microsoft Office proficiency
  • Professional internal/external standards

Nice-to-have

  • Bilingual (French/English) proficiency
  • Client-focused demeanor
  • Team collaboration and independent work

Key Requirements

  • 2 years of customer service experience
  • Diploma or Degree in Geological or Chemical Sciences or Technology preferred
  • Experience in mineral exploration, laboratory, or related service industry preferred
  • Must be a Citizen or Permanent Resident or hold a valid working visa

Work Rights

Must be a Citizen or Permanent Resident or hold a valid working visa

Tailored Resume

Cover Letter