Technical Engineer, Second Line Support, Bss Operations [billing & Mediation] - Bss Ops Department (bsopd)

Rakuten International

5-10 years in telecommunications bss
Expertise in billing applications
Advanced sql skills for data analysis
The Technology Platforms Division drives the growth of the Rakuten Ecosystem by delivering innovative technology platforms

Job Summary

  • The Technology Platforms Division drives the growth of the Rakuten Ecosystem by delivering innovative technology platforms.
  • We are looking for entrepreneurial and customer-obsessed individuals to join our team.
  • The Business Support System Operations Department is responsible for operating a high-quality BSS that integrates with the broader Rakuten Ecosystem.

Matching Summary

The Technology Platforms Division drives the growth of the Rakuten Ecosystem by delivering innovative technology platforms.

Skills & Requirements

Must-have

  • 5-10 years in telecommunications BSS
  • Expertise in billing applications
  • Advanced SQL skills for data analysis

Nice-to-have

  • Proactive problem-solving approach
  • Strong organizational skills
  • Commitment to continuous learning

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 5+ years in L2 technical support role
  • Experience with ITSM methodologies and ticketing tools

Work Rights

Not specified

Tailored Resume

Cover Letter