Patient Service Account Representative

Advocate Aurora Health

Milwaukee, WI, United States
Base: $20.80 - $31.20; bonus/equity: not specified...
Patient registration and data collection
Insurance verification and pre-authorization
Customer service and patient interaction
Greets patients and visitors, answers telephone, screens calls, and takes messages

Job Summary

  • Greets patients and visitors, answers telephone, screens calls, and takes messages.
  • Registers patients, obtains demographic and insurance information, verifies coverage, collects co-pays, and schedules appointments.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Greets patients and visitors, answers telephone, screens calls, and takes messages.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Patient registration and data collection
  • Insurance verification and pre-authorization
  • Customer service and patient interaction
  • Medical terminology and basic anatomy
  • Microsoft Office and electronic mail

Nice-to-have

  • Strong analytical and organizational skills
  • Ability to work independently
  • Attention to detail and accuracy
  • Effective communication with diverse groups

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • Knowledge of third-party payers
  • Intermediate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter