Trsi Front Desk Organizer

Palladium Hotel Group

Ibiza, Spain
On-site
Front desk operations
Customer service excellence
Team coordination
Your mission will be to support and collaborate with the Front Desk Manager in coordinating, controlling, and monitoring the activities of the Reception department, optimizing internal processes and team performance, and ensuring quality service that guarantees customer satisfaction throughout their stay

Job Summary

  • Your mission will be to support and collaborate with the Front Desk Manager in coordinating, controlling, and monitoring the activities of the Reception department, optimizing internal processes and team performance, and ensuring quality service that guarantees customer satisfaction throughout their stay.
  • The role involves supervising and supporting check-in and check-out processes, managing room assignments, coordinating staff schedules, and handling customer complaints to ensure effective resolution.
  • Palladium Hotel Group offers a competitive salary policy, fixed-discontinuous hiring, job stability, and training plans for development and growth within the company, along with access to discounts and shared accommodation.

Matching Summary

Your mission will be to support and collaborate with the Front Desk Manager in coordinating, controlling, and monitoring the activities of the Reception department, optimizing internal processes and team performance, and ensuring quality service that guarantees customer satisfaction throughout their stay.

Skills & Requirements

Must-have

  • Front Desk Operations
  • Customer Service Excellence
  • Team Coordination
  • Hotel Management Software (PMS)
  • Advanced Office Suite Proficiency

Nice-to-have

  • Upselling Techniques
  • Multicultural Team Environment
  • Dynamic and Winning Mentality

Key Requirements

  • Minimum 2 years in a similar reception role
  • Degree in Tourism or equivalent
  • High level of English (oral and written)

Work Rights

Not specified

Tailored Resume

Cover Letter