It Client Service Owner, Associate

Strada

Philippines
Servicenow experience
Itil process compliance
Customer service skills
Strada is committed to unlocking potential for every colleague, fostering growth and impact

Job Summary

  • Strada is committed to unlocking potential for every colleague, fostering growth and impact.
  • The role involves monitoring customer service tickets and ensuring timely issue resolution.
  • Employees benefit from a range of health, wellbeing, and learning opportunities.

Matching Summary

Strada is committed to unlocking potential for every colleague, fostering growth and impact.

Skills & Requirements

Must-have

  • ServiceNow experience
  • ITIL process compliance
  • Customer service skills

Nice-to-have

  • Problem-solving mindset
  • Strong interpersonal skills
  • Experience with predictive analytics

Key Requirements

  • University degree in IT or related field
  • At least 2 years of experience
  • ITIL Service Delivery qualification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter