Not specified; benefits: private healthcare, life ...
Ensure daily operational performance
Manage customer satisfaction and interface
Adhere to contract service levels
The jobholder is responsible for the overall operational performance of FHS contracts, ensuring adherence to service levels and customer satisfaction
Job Summary
The jobholder is responsible for the overall operational performance of FHS contracts, ensuring adherence to service levels and customer satisfaction.
Key responsibilities include managing the local customer interface, resolving supply chain issues, and overseeing the implementation of retrofit programs.
Benefits include private healthcare, life insurance, a Christmas bonus, language tuition, and an ESOP plan.
Matching Summary
The jobholder is responsible for the overall operational performance of FHS contracts, ensuring adherence to service levels and customer satisfaction.
Salary
Not specified; Benefits: Private Healthcare, Life Insurance, Christmas Bonus, Language Tuition, Success Sharing, ESOP Plan
Skills & Requirements
Must-have
Ensure daily operational performance
Manage customer satisfaction and interface
Adhere to contract service levels
Report Key Performance Indicators
Resolve supply chain issues
Implement retrofit programs
Manage entry into service planning
Nice-to-have
Agile and non-Agile work stream management
Experience with EIS tool kit
Participate in Program Management Reviews
Support continuous improvement initiatives
Coordinate multifunction team activities worldwide