Customer Service Representative - Annuities - $500 Sign On Bonus

KKR / Global Atlantic Financial Group

Batesville, IN, United States
Base: $17.58 ph; bonus/equity: $500 sign-on bonus;...
On-site
High volume inbound call handling
Insurance product knowledge
Multiple system navigation skills
KKR, a leading global investment firm, is seeking a Customer Service Representative for its Global Atlantic Financial Group in Batesville, IN. The position involves managing high volumes of customer inquiries related to insurance products, requiring strong communication skills and a customer-focused approach

Job Summary

  • This role involves managing a high volume of inbound calls while delivering professional and empathetic customer experiences for insurance products.
  • Candidates must complete a 12-week paid training program that includes classroom sessions and phone fielding with no time off allowed during the first 90 days.
  • The position offers an hourly rate of $17.58 plus overtime eligibility and a $500 sign-on bonus.

Matching Summary

Match Score: 85

KKR, a leading global investment firm, is seeking a Customer Service Representative for its Global Atlantic Financial Group in Batesville, IN. The position involves managing high volumes of customer inquiries related to insurance products, requiring strong communication skills and a customer-focused approach.

Salary

Base: $17.58 per hour; Bonus/Equity: $500 sign-on bonus; Benefits: Overtime eligible

Skills & Requirements

Must-have

  • High volume inbound call handling
  • Insurance product knowledge
  • Multiple system navigation skills
  • Professional communication abilities
  • Compliance with privacy regulations

Nice-to-have

  • Experience in fast-paced environments
  • Ability to think on feet
  • Team-oriented approach
  • Proactive issue escalation
  • Empathetic customer service style

Key Requirements

  • High school diploma or GED
  • 1+ year of customer service experience
  • Strong computer skills for multiple systems

Work Rights

Not specified

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