Job Summary

• This role blends strategic and tactical CX market research methodology thinking with hands-on research and execution, ensuring high-quality data collection, analysis and reporting across customer and competitor landscape and touchpoints.
• The successful candidate will manage full research lifecycle including planning, fieldwork, analysis and reporting while collaborating with internal stakeholders and external vendors to align research goals.
• Absa Bank Limited is an equal opportunity, affirmative action employer committed to equitable demographic representation and diversity within its workforce.

Matching Summary

Skills & Requirements

Key Requirements

• Bachelor’s degree in Marketing Research or related field
• 6+ years experience in customer insights and market research
• Proven experience managing end-to-end research projects
• Experience working with external research vendors

Work Rights