Customer Banking Specialist Relief - Lake Haven

Commonwealth Bank

Lake Haven, NSW, Australia
On-site
Respond to customer transactional needs
Process deposits, withdrawals, and transfers
Conduct financial health checks
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us.
  • You will deliver a seamless experience by responding to customers’ transactional banking needs and conducting financial health checks to understand customers’ needs.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Respond to customer transactional needs
  • Process deposits, withdrawals, and transfers
  • Conduct financial health checks
  • Educate on digital banking solutions
  • Follow bank processes and procedures
  • Handle customer enquiries and maintain accounts

Nice-to-have

  • Passion for customer service
  • Interest in financial wellbeing
  • Collaborative culture
  • Holistic customer solutions

Key Requirements

  • Entry-level position
  • Ability to ask the right questions
  • Excellent communication skills
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter