Operations & Customer Service Officer

Cencora

Not specified; not specified; benefits vary by cou...
Air freight and courier operations management
Customs clearance procedures for regulated shipments
Coordination with airlines and ground handlers
The role involves managing time-critical import and export shipments for a company dedicated to creating healthier futures

Job Summary

  • The role involves managing time-critical import and export shipments for a company dedicated to creating healthier futures.
  • Team members are responsible for ensuring seamless transit by coordinating with airlines, ground handlers, and last-mile delivery teams.
  • The position requires strict adherence to operational cut-off times, service level agreements, and regulatory standards from Customs and Ministry of Health.

Matching Summary

The role involves managing time-critical import and export shipments for a company dedicated to creating healthier futures.

Salary

Not specified; Not specified; Benefits vary by country and local market practice

Skills & Requirements

Must-have

  • Air freight and courier operations management
  • Customs clearance procedures for regulated shipments
  • Coordination with airlines and ground handlers
  • Accurate documentation handling (AWB, CI, PL)
  • Real-time shipment status updates to clients

Nice-to-have

  • Experience in temperature-controlled packaging
  • Strong analytical skills with attention to detail
  • Ability to work independently in fast-paced environment
  • Proficiency in Transport Management Systems (TMS)

Key Requirements

  • Experience in air freight or courier operations preferred
  • Proficiency in Microsoft Office applications required
  • Strong communication skills for client and partner interaction

Work Rights

Not specified

Tailored Resume

Cover Letter