BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day, helping families save on what matters most
Job Summary
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day, helping families save on what matters most.
Team members can look forward to weekly pay, a free BJ's membership, generous paid time off, flexible health benefits, a 401(k) with company match, and an employee stock purchase plan.
The Membership Desk Associate is responsible for executing membership acquisition, renewals, upgrades, cross-selling loyalty programs, and handling merchandise returns, exchanges, and general customer service inquiries.
Matching Summary
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day, helping families save on what matters most.
Skills & Requirements
Must-have
Excellent and efficient member service
Resolving member concerns
Executing club policies and procedures
Maintaining a friendly and positive attitude
Delivering service excellence
Nice-to-have
Embrace inclusion and diversity
Work with speed and agility
Innovate and adapt
Teamwork and collaboration
Key Requirements
Prior front line/customer service or previous sales experience preferred
Results driven with proven success in goal achievement