Technical Service Engineer -- Night Support

Dematic

Base: $65,000 - $140,000; bonus/equity: not specif...
Fully remote
Second level customer support
Rotating 12-hour night shifts
Remote support
Provide remote, second level customer support with Dematic's Customer Service team on a rotating 12-hour night shift schedule

Job Summary

  • Provide remote, second level customer support with Dematic's Customer Service team on a rotating 12-hour night shift schedule.
  • Work closely with customers, first level technicians, and software/technical engineers to resolve customer issues, with potential for on-site emergency support.
  • Dematic offers competitive compensation and benefits, pay transparency, and global opportunities for career development.

Matching Summary

Provide remote, second level customer support with Dematic's Customer Service team on a rotating 12-hour night shift schedule.

Salary

Base: $65,000 - $140,000; Bonus/Equity: Not specified; Benefits: Competitive Compensation and Benefits

Skills & Requirements

Must-have

  • Second level customer support
  • Rotating 12-hour night shifts
  • Remote support
  • Oracle / MS SQL databases
  • Windows operating systems
  • Java, C, C#, or Python

Nice-to-have

  • Customer Service experience
  • Material handling experience
  • Global Opportunities
  • Career Development

Key Requirements

  • Bachelor's Degree in Computer Science, Software Engineering, or related field
  • Proven experience in software support
  • Strong problem solving skills
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

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