Legends Global is seeking a Director of Premium Services in Grand Rapids, MI, to lead premium hospitality strategies across various food and beverage operations. The ideal candidate will have extensive experience in premium hospitality and venue management, focusing on delivering exceptional client experiences and managing high-touch service teams
Job Summary
Lead and execute the overall premium hospitality strategy for Catering, Suites, Clubs, Restaurants and VIP spaces, delivering elevated food & beverage experiences and best-in-class service for all premium clients.
Direct all sales, servicing, renewals, and upselling opportunities for premium seating and hospitality products to drive revenue and client retention.
Collaborate cross-functionally with Operations, Ticketing, Security, and Guest Services to ensure seamless execution of premium experiences and contractual commitments.
Matching Summary
Match Score: 85
Legends Global is seeking a Director of Premium Services in Grand Rapids, MI, to lead premium hospitality strategies across various food and beverage operations. The ideal candidate will have extensive experience in premium hospitality and venue management, focusing on delivering exceptional client experiences and managing high-touch service teams.
Skills & Requirements
Must-have
premium hospitality operations
food & beverage strategy
client relationship management
event-day execution
staff management and development
Nice-to-have
ambitious thinking and bold action
inclusive workplace culture
winning team mentality
Key Requirements
8-10 years progressive experience in premium hospitality