Vice President, Global Service Excellence & Transformation

Agfa HealthCare

US
**
Global service excellence
Saas-enabled service ecosystem
Lean principles
** Agfa HealthCare is seeking a Vice President of Global Service Excellence & Transformation to lead the transformation of their service organization and enhance operational performance within the healthcare software domain. The ideal candidate will have extensive leadership experience in global services, particularly in SaaS and healthcare, and will drive the company's service delivery toward a modern, scalable model. **

Job Summary

  • The Vice President, Service Excellence & Transformation will serve as a key strategic leader reporting directly to the Business President.
  • This role will shape the future of our services model, elevate operational performance, and lead the organization through a multi‑year transformation toward a modern, SaaS‑enabled service ecosystem.
  • This leader will bring a global perspective, a deep understanding of software‑enabled services in healthcare, and a proven ability to drive operational excellence using data, lean principles, and a growth mindset.

Matching Summary

Match Score: 75

** Agfa HealthCare is seeking a Vice President of Global Service Excellence & Transformation to lead the transformation of their service organization and enhance operational performance within the healthcare software domain. The ideal candidate will have extensive leadership experience in global services, particularly in SaaS and healthcare, and will drive the company's service delivery toward a modern, scalable model. **

Skills & Requirements

Must-have

  • global service excellence
  • SaaS-enabled service ecosystem
  • lean principles
  • data-driven decision-making
  • value-added revenue streams

Nice-to-have

  • growth mindset
  • customer lifecycle management
  • change management strategies
  • ethical and safe behaviors

Key Requirements

  • 15+ years of leadership experience
  • global services experience
  • software/SaaS experience
  • healthcare experience
  • large-scale service transformations

Work Rights

Not specified

Tailored Resume

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