Bilingual Operations Associate (2026-2027)

East Harlem Tutorial Program Inc

New York, United States
Base: $55,000 - $65,000; bonus/equity: not specifi...
On-site
Bilingual (english and spanish)
Customer service experience
Proficient with google workspace
The Operations Associate will be responsible for smoothly running the reception desk and supporting the Director of Operations with facilities, technology, and compliance needs

Job Summary

  • The Operations Associate will be responsible for smoothly running the reception desk and supporting the Director of Operations with facilities, technology, and compliance needs.
  • Key responsibilities include creating and maintaining a warm, welcoming, and professional environment, managing student files, and handling ATS and PowerSchool management.
  • EHTP offers a comprehensive benefits package including PTO, medical, dental, vision insurance, a 403(b) retirement plan, and eligibility for federal student loan forgiveness.

Matching Summary

The Operations Associate will be responsible for smoothly running the reception desk and supporting the Director of Operations with facilities, technology, and compliance needs.

Salary

Base: $55,000 - $65,000; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Bilingual (English and Spanish)
  • Customer service experience
  • Proficient with Google Workspace
  • Proficient with Microsoft Office Suite
  • Maintain professional and welcoming environment

Nice-to-have

  • Experience in HR or school operations
  • Experience in a growing organization
  • Growth mindset
  • Commitment to racial equity

Key Requirements

  • Fluent in reading, writing, and speaking English and Spanish
  • Experience in customer service, human resources, or school operations
  • Proficiency with Google Workspace and Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter