WNS Global Services is seeking a Lead Associate for Transactional Quality in Deposit Operations based in Visakhapatnam, India. The position requires expertise in U.S. banking deposit operations and focuses on driving operational excellence while ensuring compliance with regulatory standards
Job Summary
The Deposit Operations Lead Associate will serve as the primary expert for Banking Deposit Operations, driving operational excellence and ensuring compliance.
Key responsibilities include processing complex cases, mentoring team members, conducting training, and implementing process improvements for efficiency and accuracy.
The role requires flexibility to work U.S. night shifts and adaptability to handle multiple sub-processes to meet client expectations.
Matching Summary
Match Score: 85
WNS Global Services is seeking a Lead Associate for Transactional Quality in Deposit Operations based in Visakhapatnam, India. The position requires expertise in U.S. banking deposit operations and focuses on driving operational excellence while ensuring compliance with regulatory standards.
Skills & Requirements
Must-have
U.S. Deposit Operations expertise
Account maintenance tasks
Daily reconciliations
Banking regulations compliance
Process improvements implementation
Customer-centric approach
Nice-to-have
Digital-led transformational solutions
Operational excellence focus
Team development experience
Cross-functional collaboration
Key Requirements
Bachelor's degree in Commerce, Finance, or related field
3+ years of experience in U.S. banking operations
Experience in quality audits, training, process documentation
Strong leadership and coaching skills
Proficiency in banking systems and MS Office tools