Sr. Customer Qa Analyst - Process Improvement

PSEGLI

On-site
Process improvement methodologies
Quality assurance analysis
Data-driven decision making
The role focuses on driving process improvements within the customer quality assurance function

Job Summary

  • The role focuses on driving process improvements within the customer quality assurance function.
  • Candidates will analyze data to identify inefficiencies and implement strategic solutions.
  • This position requires a deep understanding of utility operations and customer service standards.

Matching Summary

The role focuses on driving process improvements within the customer quality assurance function.

Skills & Requirements

Must-have

  • Process improvement methodologies
  • Quality assurance analysis
  • Data-driven decision making

Nice-to-have

  • Strong communication skills
  • Cross-functional collaboration
  • Continuous improvement mindset

Key Requirements

  • Bachelor's degree or equivalent experience
  • Proven track record in process improvement
  • Experience in quality assurance or related field

Work Rights

Not specified

Tailored Resume

Cover Letter