The Director, Product Strategy – Value Realization is responsible for quantifying the impact of CRM investments and ensuring Novartis realizes clear, measurable business value from CRM capabilities
Job Summary
The Director, Product Strategy – Value Realization is responsible for quantifying the impact of CRM investments and ensuring Novartis realizes clear, measurable business value from CRM capabilities.
This role defines success metrics, builds value frameworks, and establishes processes that link CRM investments directly to productivity, usability, and commercial outcomes.
Novartis seeks an accomplished product strategy and business analytics leader with demonstrated success in defining success metrics and quantifying value from CRM and enterprise systems.
Matching Summary
The Director, Product Strategy – Value Realization is responsible for quantifying the impact of CRM investments and ensuring Novartis realizes clear, measurable business value from CRM capabilities.
Salary
Base: $185,500 - $344,500; Bonus/Equity: performance-based cash incentive and annual equity awards; Benefits: health, life and disability benefits, 401(k) with company contribution and match, generous time off package
Skills & Requirements
Must-have
quantify impact of CRM investments
define success metrics
build value frameworks
CRM value realization framework
cross-functional leadership
data-driven insights
Nice-to-have
executive presence
bold innovation through collaboration
unleash their full potential
Key Requirements
7+ years in product strategy, business analytics, consulting, value realization, or enterprise performance roles
Bachelor's degree required
Demonstrated success defining and operationalizing KPI/OKR frameworks
Experience quantifying productivity savings and building ROI frameworks
Strong understanding of CRM platforms (Salesforce, Veeva)