Digital Banking Specialist

First Bank and Trust

Hourly grade 4; not specified; not specified ph
Not specified
Associate's degree plus two years bank experience
Proficiency with mobile technology and apps
Ability to work in high-volume fast-paced environment
First Bank and Trust is seeking a Digital Banking Specialist to engage with customers through digital channels, providing support for retail banking products and services. The ideal candidate should have an associate’s degree and at least two years of banking experience, along with strong problem-solving skills and proficiency in mobile technology

Job Summary

  • The Digital Banking Specialist engages with customers through digital channels to support retail banking products and services.
  • Responsibilities include verifying new account information, completing outbound conversations, and identifying potential fraud occurrences.
  • The role requires troubleshooting digital banking issues such as multifactor authentication, bill pay, and mobile deposits.

Matching Summary

Match Score: 85

First Bank and Trust is seeking a Digital Banking Specialist to engage with customers through digital channels, providing support for retail banking products and services. The ideal candidate should have an associate’s degree and at least two years of banking experience, along with strong problem-solving skills and proficiency in mobile technology.

Salary

Hourly Grade 4; Not specified; Not specified

Skills & Requirements

Must-have

  • Associate's degree plus two years bank experience
  • Proficiency with mobile technology and apps
  • Ability to work in high-volume fast-paced environment

Nice-to-have

  • Personal and empathetic approach to banking
  • Problem-solving skills for effective solutions
  • Experience cross-selling bank products and services

Key Requirements

  • Associate's degree required
  • Two years of bank experience required
  • Basic understanding of banking preferred

Work Rights

Not specified

Tailored Resume

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