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The Implementation & Customer Success Specialist position at Jobgether’s partner company focuses on driving software implementations and ensuring customer success in a B2B SaaS environment related to mining and FIFO operations. The role requires a blend of technical skills, relationship management, and operational problem-solving, with strong opportunities for cross-functional collaboration and strategic impact.
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Job Summary
This role blends onboarding, consulting, relationship management, and operational problem-solving in a dynamic B2B SaaS environment.
You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems, train users, and drive successful adoption.
The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.
Matching Summary
Match Score: 75
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The Implementation & Customer Success Specialist position at Jobgether’s partner company focuses on driving software implementations and ensuring customer success in a B2B SaaS environment related to mining and FIFO operations. The role requires a blend of technical skills, relationship management, and operational problem-solving, with strong opportunities for cross-functional collaboration and strategic impact.
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Skills & Requirements
Must-have
Software implementation leadership
B2B SaaS platform configuration
Workforce accommodation operations
Cross-functional stakeholder management
User training and adoption driving
Nice-to-have
Strategic thinking capabilities
Hands-on execution skills
International travel willingness
Remote-first work environment
Mining or logistics domain knowledge
Key Requirements
Client-focused professional experience
Experience leading software implementations
Background in long-term customer success initiatives