Hrss Operations Associate

Mercer

Bonifacio Global City, Taguig, Philippines
Hybrid
Answering calls, chats, and emails
Providing accurate and detailed information
Communicating clearly and concisely
This role will be based in the Philippines and requires working at least three days a week in the office

Job Summary

  • This role will be based in the Philippines and requires working at least three days a week in the office.
  • You will be responsible for answering incoming calls, chats, and emails, providing accurate information, and resolving complex issues.
  • Mercer offers a professional environment with career path support, a fast-paced environment, and a collaborative team culture.

Matching Summary

This role will be based in the Philippines and requires working at least three days a week in the office.

Skills & Requirements

Must-have

  • Answering calls, chats, and emails
  • Providing accurate and detailed information
  • Communicating clearly and concisely
  • Researching complex issues
  • Documenting inquiries and interactions
  • BPO industry experience

Nice-to-have

  • Schedule flexibility for night shifts
  • Collaborative and supportive professionals
  • Continuous learning and development

Key Requirements

  • Demonstrable experience in the BPO industry
  • Good analytical skills, detail-oriented and logical thinker
  • Candidates with schedule flexibility for night shifts

Work Rights

Not specified

Tailored Resume

Cover Letter