Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
Coordination of benefits
Patient demographics collection
Insurance verification
The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary

Job Summary

  • The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
  • This position involves answering inbound/outbound calls, collecting patient demographics and insurance information, verifying insurance, and advising patients on copays and deductibles.
  • UAMS offers benefits including Health, Dental, Vision plans, Holiday, Vacation and Sick Leave, education discounts, and retirement matching for benefits eligible positions.

Matching Summary

The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.

Skills & Requirements

Must-have

  • Coordination of benefits
  • Patient demographics collection
  • Insurance verification
  • Call center environment
  • Customer service

Nice-to-have

  • Service recovery skills
  • Patient and family centered care
  • Positive working relationships
  • Conflict resolution skills

Key Requirements

  • High School diploma or GED
  • 2 years customer service experience
  • 2 years healthcare registration or insurance verification experience
  • Ability to follow oral instruction, read, and write
  • Computer/basic keyboard skills
  • Telephone etiquette skills
  • General knowledge of office machines

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter