DXC Technology is seeking a fully remote Life & Annuity Customer Support representative with at least two years of experience in customer service within the life insurance or annuities sectors. The role involves improving business processes, training staff, and delivering exceptional customer service
Job Summary
The role involves supporting business process improvement projects to enhance customer and client experience through collaboration with cross-functional teams.
Candidates will be responsible for writing clear step-by-step business procedures and leading training efforts on core DXC systems and processes.
This fully remote position within the United States prioritizes operational excellence and continuous evaluation of opportunities to drive positive customer experiences.
Matching Summary
Match Score: 85
DXC Technology is seeking a fully remote Life & Annuity Customer Support representative with at least two years of experience in customer service within the life insurance or annuities sectors. The role involves improving business processes, training staff, and delivering exceptional customer service.
Skills & Requirements
Must-have
Customer service experience in life insurance
Experience in annuities fields
Business process services analysis
Workflow analysis and improvement suggestions
Intermediate Excel skills for tracking
Nice-to-have
DXC core system knowledge wmA AWD Chorus cmA
Proficient in Microsoft Office products
Ability to create detailed process flow diagrams
Effective verbal and written communication skills
Key Requirements
High School diploma required
Minimum 2 years customer service experience in life insurance or annuities
Must be legally authorized to work in the United States without sponsorship
Work Rights
Must be legally authorized to work in the US without sponsorship