Pyy offered dependent on knowledge, skills, + expe...
Hybrid
2-4 years relevant experience
Incident and release management expertise
Payment platform operational support
This role serves as the primary owner for incident management and ensures smooth execution of daily payment transactions for the DT Pay platform
Job Summary
This role serves as the primary owner for incident management and ensures smooth execution of daily payment transactions for the DT Pay platform.
Candidates will manage the full software release lifecycle, including documentation, quality gates, and preparation of release notes in collaboration with stakeholders.
The position offers a hybrid work schedule in Charlotte, NC, along with comprehensive benefits including up to 6% 401k match and 8 weeks paid parental leave.
Matching Summary
This role serves as the primary owner for incident management and ensures smooth execution of daily payment transactions for the DT Pay platform.
Salary
Pay offered dependent on knowledge, skills, and experience; Annual bonus program available; 401k company contribution with match up to 6%
Skills & Requirements
Must-have
2-4 years relevant experience
Incident and Release Management expertise
Payment platform operational support
Root cause analysis skills
Agile methodology application
Nice-to-have
International collaboration experience
Strong analytical problem solving
Customer-focused service mindset
Cross-functional team coordination
Key Requirements
Degree in Computer Science or Business Informatics
2-4 years of IT support and release management experience
Legal authorization to work permanently in the US
Work Rights
Must be legally authorized to work permanently in the US