Customer Service Representative Ii | Lapa/sp

Solenis

Lapa, SP, Brazil
Process orders via email phone system
Identify and process invoice corrections
Strong problem solving skills in fast paced environment
The role serves as the primary liaison between customers, sales teams, and plants to manage order confirmations and delays

Job Summary

  • The role serves as the primary liaison between customers, sales teams, and plants to manage order confirmations and delays.
  • Candidates must possess strong interpersonal skills and the ability to resolve obstacles to provide a high-quality customer experience.
  • The position requires processing orders, managing returns, and completing daily reports to ensure full and on-time deliveries.

Matching Summary

The role serves as the primary liaison between customers, sales teams, and plants to manage order confirmations and delays.

Skills & Requirements

Must-have

  • Process orders via email phone system
  • Identify and process invoice corrections
  • Strong problem solving skills in fast paced environment

Nice-to-have

  • SAP knowledge preferred
  • Skilled in Outlook and Excel
  • Previous customer service experience
  • Can do attitude for complex scenarios

Key Requirements

  • Minimum of two years employment experience
  • High School Diploma required; Bachelor's Degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter