Customer Service & Operations Analyst - Anti-money Laundering
Rbsfuel
Isle of Man
Hybrid
Aml processes and procedures knowledge
Investigating customer queries
Processing and authorizing transactions
You’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business
Job Summary
You’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business.
Joining a specialist AML team, you’ll be working together to deliver the most successful outcomes to protect the business and our customers.
As you continue to develop in your role, you’ll also deputise for and support your manager with work allocation, process training and sharing your knowledge with others in your team.
Matching Summary
You’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business.
Skills & Requirements
Must-have
AML processes and procedures knowledge
Investigating customer queries
Processing and authorizing transactions
Accurate data collection
Working to deadlines
Nice-to-have
Understanding customer needs
Supporting business processes
Career development opportunities
Collaborative team environment
Key Requirements
Knowledge of AML trends, policies, and regulations
Understanding of financial services industry
Right to live and work in location
Work Rights
Must have the right to live and work in Isle of Man