Talent Connect - Naga 2026

Concentrix

Naga, Philippines
High school diploma preferred
Three to six months relevant experience
Strong computer navigation skills
The role involves providing customer service support and resolving routine problems regarding client products or services via phone or internet

Job Summary

  • The role involves providing customer service support and resolving routine problems regarding client products or services via phone or internet.
  • Employees must ensure service delivery meets contractual Key Performance Indicators while maintaining a courteous and professional tone.
  • The position requires the ability to adapt quickly to changes and work effectively in a fast-paced, high production environment.

Matching Summary

Match Score: 75

The role involves providing customer service support and resolving routine problems regarding client products or services via phone or internet.

Skills & Requirements

Must-have

  • High school diploma preferred
  • Three to six months relevant experience
  • Strong computer navigation skills
  • Ability to rotate shifts as needed
  • Tolerance for repetitive work in fast-paced environment

Nice-to-have

  • Demonstrate empathy while building rapport
  • Skilled in multi-tasking and flexibility
  • Ability to offer additional products and services
  • Patience in all customer contact situations
  • Team member working independently

Key Requirements

  • High school diploma required
  • 3-6 months relevant experience preferred
  • Ability to work rotating shifts
  • Strong attention to detail
  • Effective written and verbal communication

Work Rights

Not specified

Tailored Resume

Cover Letter