Sr. Service Operations Engineer

providence.in

India
On-site
Us revenue cycle management workflows
Claims lifecycle, edi (837/835)
Itil service operations practices
The Service Operations Engineer – RCM supports mission‑critical US healthcare Revenue Cycle Management applications, ensuring high availability, performance, and compliance

Job Summary

  • The Service Operations Engineer – RCM supports mission‑critical US healthcare Revenue Cycle Management applications, ensuring high availability, performance, and compliance.
  • This role applies ITIL service operations practices to systems that directly impact patient billing, claims, reimbursements, and cash flow.
  • Key responsibilities include managing incidents, troubleshooting end‑to‑end RCM workflows, monitoring applications, and ensuring compliance with healthcare regulations.

Matching Summary

The Service Operations Engineer – RCM supports mission‑critical US healthcare Revenue Cycle Management applications, ensuring high availability, performance, and compliance.

Skills & Requirements

Must-have

  • US Revenue Cycle Management workflows
  • claims lifecycle, EDI (837/835)
  • ITIL Service Operations practices
  • troubleshooting healthcare applications
  • HIPAA, PHI, SOX compliance

Nice-to-have

  • patient billing, claims, reimbursements
  • payer rule changes, regulatory updates
  • documentation and continuous improvement

Key Requirements

  • Hands‑on support experience
  • Solid US RCM domain knowledge
  • 16/5 and weekend on‑call support

Work Rights

Not specified

Tailored Resume

Cover Letter