This position helps UPS offer excellent service and generate value for customers by following processes and providing solutions that enable growth
Job Summary
This position helps UPS offer excellent service and generate value for customers by following processes and providing solutions that enable growth.
Responsibilities include assisting customers with package inquiries, collaborating with employees to facilitate delivery, and meeting or exceeding key performance indicators.
Benefits include meal allowance, life insurance, medical and dental assistance, with a permanent, onsite Monday to Friday schedule at UPS Do Brasil - Dom Aguirre.
Matching Summary
This position helps UPS offer excellent service and generate value for customers by following processes and providing solutions that enable growth.
Skills & Requirements
Must-have
Customer service skills
Active listening
Written and verbal communication
Problem solving
Multitasking in dynamic environment
Attention to detail
Meeting key performance indicators
Nice-to-have
Collaborative work environment
Suggesting process improvements
Organizational focus
Key Requirements
Experience in customer service or general administrative activities