Not specified, but given the need for in-branch presence and travel to multiple locations, it can be inferred to be "onsite".
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Hecommunitybank is seeking a Customer Banking Specialist Relief for their Glenroy branch, who will provide exceptional customer service and support across multiple banking services. The role requires strong communication skills, a customer-centric approach, and the ability to work in a fast-paced retail environment
Job Summary
As the Customer Banking Specialist in our Glenroy Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.
Matching Summary
Match Score: 85
Hecommunitybank is seeking a Customer Banking Specialist Relief for their Glenroy branch, who will provide exceptional customer service and support across multiple banking services. The role requires strong communication skills, a customer-centric approach, and the ability to work in a fast-paced retail environment.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Problem solve and provide solutions
Nice-to-have
Financial services experience
Retail or hospitality background
Articulate financial terms clearly
Act with integrity
Holistic customer solutions
Key Requirements
Proven experience delivering exceptional Customer Service