Operations Section Manager -albany Lockbox Manager

KeyCorp

Albany, New York, US
Base: $63,000.00 - $96,000.00 annually; bonus/equi...
Hybrid
3+ years operations leadership experience
10+ associate team management
Banking operations and check processing
The Lockbox Manager provides full leadership oversight for a shift performing critical payment processing activities including mail extraction and data transmission

Job Summary

  • The Lockbox Manager provides full leadership oversight for a shift performing critical payment processing activities including mail extraction and data transmission.
  • This role is accountable for delivering accurate, timely, and compliant execution of core bank products while ensuring all service level agreements are met.
  • The position offers a base salary range of $63,000.00 to $96,000.00 annually with eligibility for incentive compensation and comprehensive benefits.

Matching Summary

The Lockbox Manager provides full leadership oversight for a shift performing critical payment processing activities including mail extraction and data transmission.

Salary

Base: $63,000.00 - $96,000.00 annually; Bonus/Equity: Eligible for production, commission, and/or discretionary incentives; Benefits: Comprehensive benefits package eligible

Skills & Requirements

Must-have

  • 3+ years operations leadership experience
  • 10+ associate team management
  • banking operations and check processing
  • SLA compliance and internal controls
  • workflow optimization and continuous improvement

Nice-to-have

  • strong coaching and people development skills
  • strategic partnership with sales groups
  • experience resolving complex client issues
  • technical proficiency with MS Office applications
  • ability to drive operational excellence

Key Requirements

  • Bachelor's Degree or equivalent work experience
  • 3+ years in operations leadership
  • Prior banking operations experience preferred
  • Track record of performance improvement

Work Rights

Not specified

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