Manager Guest Services

Advocate Health

High Point, North Carolina, US
Pyy range $35.50 - $53.25; premium pyy such as shi...
Not specified (potentially hybrid or onsite based on healthcare setting).
Guest services operations
Budget management
Customer satisfaction
Advocate Health is seeking a Manager of Guest Services to oversee operations at High Point Medical Center, Lexington Medical Center, and Mocksville Medical Center. The role requires a Bachelor's degree and at least one year of progressive management experience in a healthcare or hotel environment, with a focus on enhancing customer service and operational efficiency

Job Summary

  • Manager position will oversee Guest Services at High Point Medical Center, Lexington Medical Center and Davie Medical Center.
  • Responsible for identifying, developing and ensuring the use of cost effective measures to meet patient, family, guest, visitors and staff needs to ensure excellent customer service and financial viability.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a Manager of Guest Services to oversee operations at High Point Medical Center, Lexington Medical Center, and Mocksville Medical Center. The role requires a Bachelor's degree and at least one year of progressive management experience in a healthcare or hotel environment, with a focus on enhancing customer service and operational efficiency.

Salary

Pay Range $35.50 - $53.25; Premium pay such as shift, on call, and more; Opportunity for annual increases based on performance

Skills & Requirements

Must-have

  • Guest Services Operations
  • Budget Management
  • Customer Satisfaction
  • Healthcare Environment
  • Automated Systems Oversight

Nice-to-have

  • Promote Educational Opportunities
  • Safe Environment Promotion
  • Team Communication

Key Requirements

  • Bachelor's Degree required
  • 1 year progressive management experience
  • Healthcare or hotel industry experience

Work Rights

Not specified

Tailored Resume

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